Enhancing the patient experience and outcomes through patient engagement tools
- DHV-NET
- Sep 5, 2023
- 1 min read
The problem of fragmented communication
The challenge of patient engagement is an important aspect of the larger issue of fragmented communication within the health care system. I talk to doctors, nurses, and administrators across the nation, and the patterns are very predictable. Workflow efficiency is compromised by poor communications, such as phone tag, too many disparate systems, and the lack of contextual information exchange. If doctors and nurses have trouble engaging each other, it’s no wonder the patients aren’t better integrated into the information flow.
