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Healthcare Stakeholders Struggle to Define and Implement Digital Operating Models, Survey Shows

In a recent survey of healthcare executives conducted by West Monroe, in collaboration with Healthcare Dive, nearly all respondents reported that their organizations had already implemented a digital transformation strategy or were planning to build one within the next year, but definitions of “digital strategy” varied enormously among the survey participants. Without a clear consensus on what becoming digital means – or why it matters – it’s challenging to draw an accurate roadmap that will enable an organization to successfully navigate the necessary changes.

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