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Reluctance to Embrace Technology in Healthcare

Would Florence Nightingale have embraced virtual care? The answer would probably be yes, as she was a technological innovator in every sense – driving cleanliness in hospitals, promoting healthy eating to improve healing, and using data to reduce infection rates. Yet, today in healthcare, we see a slower rate of technology adoption in comparison to other industries, despite a rich history of clinical innovation.1

Assessing the gap can be challenging and many healthcare organizations are tempted to look to peers for a comparison. However, it’s virtual care providers and tech companies they should be baselining themselves against.2 The factors influencing the adoption of technology in healthcare are multifaceted. So, how can healthcare organizations pick up the pace to meet their patient’s expectations?

Broadly, the reasons for slow digital adoption fall into three categories – strategy, workforce and risk.


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