Retrospective content analysis of consumer product reviews related to chronic pain
In this study, we performed an exploratory data mining study that analyzed CP-related Amazon product reviews. Our descriptive analyses characterized the review language, the reviewed products, the representative topics, and the network of comorbidities mentioned in the reviews. The results indicated that most of the reviews were concise yet rich in terms of representing the various health issues faced by people with CP. Despite the noise in the online reviews, we see potential in leveraging the data to capture certain consumer-reported outcomes or to identify shortcomings of the available products.
Frontiers | Retrospective content analysis of consumer product reviews related to chronic pain (frontiersin.org)