When Digital Drives Consumer Choice: Why Healthcare Tech Leaders Must Consider User Experience
- DHV-NET
- Aug 23, 2022
- 1 min read
According to a recent Accenture survey, half of healthcare consumers say a bad digital experience can ruin their entire experience with a provider, and about one in four would switch providers for high-quality digital services. This is why mobile engagement platforms should be crafted with the consumers' perspective top of mind.
