Key points
Amidst some extreme examples of badly behaving generative AIs, it’s easy to dismiss the utility of all similar tech used in mental healthcare. However, more nuanced understanding is needed to prevent the erosion of public confidence in a key public health opportunity.
As it stands today, AIs that are primarily rules-based are more suitable for healthcare than generative AIs for many reasons.
Exacting work is required to build, test and regulate any new technology that may be used in a healthcare setting.
