A lesson from JPM: Too many digital front doors in health care lead to nowhere
- DHV-NET
- Jan 13, 2023
- 1 min read
Americans have been promised simple access to health care for years, so it’s understandable if they lunge to enter the many new digital front doors. But too many of those doors lead to tiny, dead-end foyers with no real connection to — or understanding of — their health histories, insurance benefits, unique needs, or preferences.
